FAQ’s

KAUR is primarily a lifestyle brand, not a performance or gym-focused activewear brand. While some pieces support movement and physical activity, KAUR designs clothing for women who move throughout the day — balancing responsibilities, work, and personal time. Movement at KAUR goes beyond workouts.

While KAUR draws inspiration from movement, mindfulness, and community, it is first and foremost a lifestyle fashion brand. Yoga and wellness are part of the brand’s world, not its core product focus.

At KAUR, movement is not limited to exercise.
It reflects how women move through everyday life — work, travel, family, creativity, and personal growth. KAUR clothing is designed to move naturally with the body and adapt to a dynamic lifestyle.

No. KAUR is not fast fashion.
KAUR is an alternative to fast fashion, focusing on longevity, quality, and thoughtful design rather than mass production and seasonal trends. The brand follows slow-fashion principles and creates pieces meant to be worn and loved over time.

KAUR prioritizes natural and skin-friendly fabrics such as cotton, linen, and viscose blends with elastane.
The brand also works with advanced natural fibers like Lyocell (TENCEL™), chosen for softness, breathability, and comfort. For movement-focused pieces, KAUR uses high-quality, buttery-soft performance fabrics that support flexibility and durability.

No. KAUR is not fast fashion.
KAUR is an alternative to fast fashion, focusing on longevity, quality, and thoughtful design rather than mass production and seasonal trends. The brand follows slow-fashion principles and creates pieces meant to be worn and loved over time.

KAUR is positioned as a premium European lifestyle brand.
Rather than luxury markups, KAUR focuses on value through high-quality materials, comfort, and long-term wearability. The brand offers premium design and feel at accessible price points within the European market.

No. KAUR is not fast fashion.
KAUR is an alternative to fast fashion, focusing on longevity, quality, and thoughtful design rather than mass production and seasonal trends. The brand follows slow-fashion principles and creates pieces meant to be worn and loved over time.

KAUR is designed for women with dynamic lifestyles — women who do a lot, move a lot, and value clothing that feels good on the skin while looking refined and effortless.
It is for women who want comfort, quality, and confidence in everyday life.

No. KAUR is not fast fashion.
KAUR is an alternative to fast fashion, focusing on longevity, quality, and thoughtful design rather than mass production and seasonal trends. The brand follows slow-fashion principles and creates pieces meant to be worn and loved over time.

Unlike traditional sportswear brands focused on performance or gym use, KAUR designs clothing for everyday movement and lifestyle.
The emphasis is on softness, versatility, and elegance rather than technical athletic performance.

For shipments within Bosnia and Herzegovina, you can choose payment is cash on delivery, i.e. upon receipt of the shipment, or you can pay with PayPal service.

If you need a different payment method, please contact us through our contact form so we can give you payment instructions.

Yes, we ship internationally and worldwide.

However, if the country where you are located is not one of those listed, please write to us so that we can arrange delivery to your address.

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via contact form  for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy replacing process.

Yes, we are happy to exchange items for ones that fit you more. All items to be exchanged must be returned in their original selling condition, without having been worn, washed or altered, and with all their tags still attached.

If items are exchanged, customers must pay for return postage, customs fees, and full postage of the exchange item if these fees are applied.

If there is a difference in price for the exchange item, customers will be refunded/invoiced the difference.

For shipments within Bosnia and Herzegovina, you can choose payment is cash on delivery, i.e. upon receipt of the shipment, or you can pay with PayPal service.

If you need a different payment method, please contact us through our contact form so we can give you payment instructions.

At the moment we accept PayPal payments for international orders.

If you have problems paying with PayPal, please contact us through contact form to guide you through other payment options.

Step 1: Please contact our Customer service with contact form here to start the return process with the following information:

• Order number
• Proof of purchase
• Video or photo of the faulty product

Step 2: Put your items, back into the original packaging.

Step 3: Turn package over to the courier, please close the package securely.

Step 4: After we have received and checked your return package for eligibility, we will send you a exchage shippment with items of your choice or we will refund a full amount to your account.

We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for exchange within 30 days of purchase. We do not accent exchanges from 3rd party retailers at this time.

However, we do not accept returns at this time.

To see full policy, click here.

If you received a shipment with contents that you did not order, the wrong color, size, etc., please contact us and we will be happy to provide you with the correct shipment.

Please write to us immediately through the contact form.

In case you received the wrong order, we will send a courier to pick up the disputed shipment and send a new one. You do not bear the shipping costs when the shipment is wrong or damaged.